Política de Privacidad de Trámites Express

1. Introduction

At Trámites Express, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide us. We urge you to read these terms carefully before providing any personal data on our site.

This policy complies with the EU General Data Protection Regulation (GDPR), the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD), and the Law on Information Society Services and Electronic Commerce (LSSI-CE).

2. Information about the Data Controller

  • Address: 30 N Gould St Ste R Sheridan, Wyoming 82801, US

  • Email: hola@tramitesexpress.us

3. Data Collection

We collect your personal data through:

  • Contact forms

  • Registration forms

  • Comments on the site

  • Newsletter subscriptions

4. Purpose of Data Processing

Your data is used to:

  • Process your requests or inquiries

  • Send information and updates about our services

  • Improve the experience on our website

  1. User Rights

As a user, you have the right to access, rectify, or request the deletion of your personal data. You can also limit, recover, and delete your information.

6. Payment Procedures at Trámites Express

At Trámites Express, we offer various payment options to facilitate transactions for our clients.

6.1. Credit or Debit Card

For credit or debit card payments, we use the secure payment gateway Stripe, Inc.

  • Provider: Stripe, Inc.

  • Accepted Cards: We accept Visa, Mastercard, American Express, and other cards compatible with Stripe.

  • Fees: Stripe fees are included in our prices. We are not responsible for additional charges that may be applied by the clients' banks.

6.2. Bank Transfer

Clients can make payments via bank transfer. Our US bank account details will be provided on our website or through direct communication.

  • Client Responsibility: The client is responsible for covering any fees their bank applies to ensure the full amount of the service or product is received by Trámites Express.

  • Conditions: We will not start providing services or grant access to our products until full payment is received.

6.3. PayPal

We also accept payments through PayPal, Inc.

  • Provider: PayPal, Inc.

  • Fees: PayPal fees are included in our prices. We are not responsible for additional charges that may apply.

6.4. Other Payment Methods

We are open to considering other payment methods proposed by our clients. Acceptance of these alternative methods is at our discretion and will be agreed upon on a case-by-case basis.

7. Data Security

At Trámites Express, we implement security measures to protect your personal data against unauthorized access, improper alterations, or disclosures.

8. Commercial Communications

In line with the LSSI-CE, we do not engage in SPAM practices and will only send commercial emails that have been previously requested or authorized by you.

9. Changes to the Privacy Policy

We reserve the right to modify this policy to reflect legislative changes or business practices. Changes will be communicated on our website.

10. Handling Client Documentation

10.1. Collection and Use of Documentation

At Trámites Express, we understand the importance of the documentation you entrust to us. We collect personal and business documents exclusively for the purpose of providing our services. This may include passports, identification documents, financial information, and more.

10.2. Security and Confidentiality

We are committed to maintaining the security and confidentiality of your documentation. We use advanced security measures including:

  • Data encryption during transmission and storage

  • Restricted access controls to information

  • Strict verification procedures to prevent unauthorized access

10.3. Storage and Deletion of Documents

The documentation we receive is securely stored in our systems. We retain your documents only as long as necessary to fulfill the purpose for which they were collected and in accordance with legal and regulatory requirements. Once no longer needed, documents are securely deleted or destroyed.

10.4. International Transfers

When it is necessary to transfer documentation outside the European Economic Area (EEA), we ensure these transfers comply with GDPR regulations. This includes verifying that recipient countries provide an adequate level of data protection or implementing EU-approved standard contractual clauses.

10.5. User Consent and Control

We will not use or share your documentation for purposes other than those agreed upon without your explicit consent. As a user, you have the right to request access to any documentation you have provided, as well as to request its rectification or deletion.

11. Google OAuth 2.0 Data Usage

In compliance with Google’s OAuth 2.0 requirements, our application only accesses, uses, stores, or shares your Google user data (email, first name, and last name) for the purposes of providing our services. We do not use this data for any other purpose without your explicit consent. A link to this Privacy Policy is provided on our website and during the OAuth 2.0 consent process.

12. Contact

For any questions related to this policy, please contact us at hola@tramitesexpress.us.